By Raymond F. Zammuto
During this learn, Raymond Zammuto has forged the idea that of organizational effectiveness in the framework of societal evolution. He hence takes into consideration evolving wishes, expectancies, and environmental constraints and examines the continuous technique of changing into, instead of being, potent. The evaluative and managerial implications of this evolutionary version are introduced out in case reviews: federally funded “physician extender” education courses, and the U.S. automobile through the Seventies. Zammuto directs distinct realization to the strategic responses of the yankee automobile businesses to alterations occurring in the course of those severe years. He describes and discusses the effectiveness of “niche increasing” actions that improve the possibility of long term organizational survival.
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Extra info for Assessing Organizational Effectiveness: Systems Change, Adaptation and Strategy
People work so hard here they don't notice the smoke" (Bettmann, 1974: 16). Although groups such as the Sierra Club had been promoting environmental quality for a number of years, it wasn't until the 1960s that environmental quality became a national concern. The 1963 publication of Rachael Carson's book, The Silent Spring, which described the effect of DDTon the Gulf Coast ecosystem, was a triggering event which raised public awareness of the environmental impact of industrial pollution. Public concern over environmental quality increased substantially, Page 12 enough to make it a political issue during the 1968 Presidential election.
Average Retail Prices for Gasoline 1973-1980 119 5-4. Federal Emissions Control Standards 1968-1985 121 5-5. The Relationship Between Public Expectations for and Actual Institutional Performance 8 3-1. Alternate Patterns of Variety Matching 66 Preface This book proposes an evolutionary model for judging the performance of organizations and explores how these judgments are related to the continued viability of organizations and society as a whole. The impetus for writing it was the result of an evolution of my own.
In 1966, Katz and Kahn remarked: The literature is studded with references to efficiency, productivity, absence, turnover, and profitabilityall of these offered implicitly or explicitly, separately or in combination, as definitions of organizational effectiveness. Most of what has been written on the meaning of these criteria and on their interrelatedness, however, is judgmental and open to question. What is worse, it is filled with advice that seems sagacious but is tautological and contradictory.
Assessing Organizational Effectiveness: Systems Change, Adaptation and Strategy by Raymond F. Zammuto